Refund policy

Return Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please read our return policy carefully.

Eligibility for Returns

Returns are only eligible within 30 days of the date of purchase. We accept returns under the following circumstance:

*** Damaged Product: If you receive a product that is damaged or defective, we will be happy to assist you with a return. Please note that we may require photographic evidence to verify the damage or manufacturing error.

    Returns Not Available For:

    We do not accept returns in the following situation:

    *** Customer Error: If the customer ordered the wrong size, color, or changed their mind about the product, we cannot accept a return.

      Return Process

      If you believe your product is eligible for a return due to damage or a manufacturing error, please follow these steps:

      1. Contact Us: Get in touch with our customer support team within 30 days of your purchase to initiate the return process. You can contact us at [peaceandpickle@gmail.com].

      2. Provide Proof of Damage: For damaged or defective products, we require photographic proof of the damage or manufacturing error. Please send clear photos to peaceandpickle@gmail.com along with your return request.

      3. Return Authorization: Once we receive and review the provided evidence, we will issue a return authorization if your claim is valid. This authorization will include instructions on how to return the product.

      4. Pack and Ship: Pack the product securely, following the provided instructions, and ship it to the address specified in the return authorization. Please ensure that the product is in its original packaging.

      5. Refund or Replacement: Upon receiving the returned item and verifying the damage or manufacturing error, we will offer you the choice of a refund or a replacement product, whichever you prefer.

      Important Notes:

      • We recommend using a trackable shipping service for your return to ensure it reaches us safely.

      • Refunds will be processed using the original payment method.

      • Please allow up to 3-5 business days upon receiving the return for us to process your return and issue your refund or replacement.

      • If you have any questions or need assistance, feel free to contact our customer support team at peaceandpickle@gmail.com.

      Thank you for choosing PEACE&PICKLE. We value your business and are committed to providing you with high-quality products and exceptional customer service.